The New Balancing Act of Communication

That Solo Life: Episode 248

The New Balancing Act of Communication

In this Episode

 

It’s a balancing act! Karen Swim, APR, of Solo PR, and Michelle Kane, of Voice Matters dive into the challenging topic of addressing current social and political conflicts in the workplace. The episode opens with a discussion about the ongoing Israeli-Gaza conflict and the protests happening across the United States, setting the stage for a conversation on how communication professionals can guide their clients through navigating these complex issues.

 

The conversation also touches on the evolving role of public relations professionals in shaping conversations and promoting sanity in communication. Throughout the episode, we highlight the importance of maintaining open dialogue, fostering mutual respect, and creating safe spaces for discussions on contentious issues. 

As you listen, we hope that you will gain valuable insights and practical advice to help you face the complexities of addressing social and political conflicts in today's world.

Episode Highlights:

• 00:01:05 - Addressing Current Conflicts : Discussion of the Israeli-Gaza conflict and protests in the United States.
• 00:02:33 - Navigating Conversations in the Workplace : What PR Pros can do to guide clients through addressing conflicts in the workplace.
• 00:05:19 - Misinterpretation of Company Statements : Discussion on how people interpret company statements and the need for clear communication.
• 00:08:48 - Importance of Context in Communication : The hosts emphasize the importance of context in communication and avoiding misinterpretations.
• 00:11:55 - Living Out Mission, Vision, and Values : Michelle and Karen stress the importance of companies aligning actions with their mission, vision, and values.
• 00:13:55 - Asserting Professional Counsel : The hosts encourage communication professionals to assert themselves and provide professional counsel in challenging situations.

 

Resources:

• Cultural Intelligence in Communications

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